Q: Are you a factory or trading company? Can I visit your company?
A: We are a professional plastic pallet & plastic garbage bin & plastic boxes manufacturer with over 15 years of experience. All our clients, from home or abroad, are warmly welcome to visit us.
Q: How can I know which pallet suits my use?
A: All you need is to give the below details and our sales team will propose suitable models,
a) pallet size Length *Width *height.
b) Pallet usage stackable pallet, rackable pallet, flooring use pallet, export use pallet.
c) pallet load capacity dynamic load, static load, racking load accordingly.
Q: Can you make our color or logo pallet? How many pallets do we order?
A: Yes, screen printing is available free of charge. Other printing methods are negotiable.
We don't have MOQ, no matter how much you need, you can provide it.
Q: How long does your delivery time? What's your MOQ?
A: In general,15-20days once received advance payment. If you place a formal order, we will give you a production plan to guarantee on-time delivery.
Q: What are your payment terms?
A: In general, TT is commonly ways. Surely, we also accept L/C, Paypal, West Union, or others according to the specific situation.
Q: How do I pay for my Trade Assurance order via Credit Card?
A: You could follow the guidelines below to make a payment.
Q: Is there any quality assurance?
A: Warranty 3 years. One replaces one within 1 year, two replace one within 2 years, three replace one within 3 years. And support the SGS test.
Q: How can I get a sample to check your quality?
A: Samples can be sent by DHL/TNT/FEDEX, or added to your sea containers.
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